The Office of Supportive Services (HEOP & SSS) is committed to your academic success and are ready to address your needs. From academic advisement and monitoring to tutoring and counseling, these programs can match you with dedicated, experienced support professionals who will help you achieve your academic goals.


New York State Arthur O. Eve Higher Education Opportunity Program (HEOP)

You recently received notification that the Admissions Committee is currently reviewing your application for admission to Syracuse University through the sponsorship of the Higher Education Opportunity Program (HEOP). HEOP has strict eligibility requirements. Before you prepare your HEOP application materials, please read the following important information. The HEOP program has limited enrollment and is on a first-come, first-served basis.

To be eligible for HEOP, you must meet the following New York State criteria:

  • Have permanent residence in New York State
  • Possess a high school diploma or GED equivalent
  • Be admissible to Syracuse University under regular admission guidelines
  • Attend and successfully complete SummerStart, a six week summer program
  • Meet NYS economic eligibility guidelines (see below)


Total # of Family Members
(including head of household)
Total Annual Income In Preceding Calendar Year
*For each family member in excess of 7Add $7,696

* This chart is based on the financial guidelines for the 2016-17 entering class. It is subject to change. Families with accumulation of assets may not be eligible.

Applications for admission through HEOP are considered only on a first-come, first-served basis.  In order to confirm your eligibility, please take the following steps and submit the required documentation:

All forms and supporting documents should be mailed to:

Financial Aid Processing
Syracuse University
PO Box 37324
Syracuse, NY 13235

Please read more information on the HEOP financial aid package

Student Support Services (SSS)

Congratulations on your admission and your invitation to participate in Student Support Services (SSS) at Syracuse University.  You may choose to attend Syracuse University with or without participation in Student Support Services.

To qualify for the program you must meet the following criteria: 

  • Meet federal low-income guidelines
    You must provide evidence that meets the federal low-income guidelines  for taxable income (see below). This evidence must be from financial aid applications or income tax or social security documents.

And one of the following:

  • First-generation college student
    If neither of your parents (or custodial parent in the case of a single parent household) has a Bachelor’s (four year) degree, you are considered a first generation college student.
  • Student with a documented disability
    To qualify as a student with a documented disability, you must have acceptable documentation on file in the Office of Disability Services or present that documentation with your application.

Federal TRIO Programs-Current-Year Low-Income Levels
(Effective January 25, 2016 until further notice)

Size of Family Unit48 Contiguous States,
D.C., and Outlying Jurisdictions
  • For family units with more than eight members, add the following amount for each additional family member: $6,240 for the 48 contiguous states, the District of Columbia and outlying jurisdictions; $7,800 for Alaska; and $7,170 for Hawaii.
  • The term “low-income individual” means an individual whose family’s taxable income for the preceding year did not exceed 150 percent of the poverty level amount.
  • The figures shown under family income represent amounts equal to 150 percent of the family income levels established by the Census Bureau for determining poverty status. The poverty guidelines were published by the U.S. Department of Health and Human Services in the Federal Register on January 25, 2016.

The Student Support Services program has limited enrollment and is on a first-come, first-served basis.  A SSS Checklist Cover Sheet will assist you in providing all required documentation.

Please inform us of your decision by completing and returning the SSS Participation Contract and the SSS Financial Documentation Form.  Click on the links below to download and print these forms.  In addition to the forms below, you must submit the Admission Acceptance Form and any advance payments as soon as possible.

Mail all documents to:

Financial Aid Processing
Syracuse University
PO Box 37324
Syracuse, NY 13235

Or scan and email this form and all documents to:

Contact Us

If you have further questions regarding HEOP or SSS, please contact the Office of Supportive Services at 315-443-3867, or visit our website.

Denise Trionfero

Robert Wilson